FAQ

What forms of payment do you accept?

I gladly accept Visa, MasterCard, American Express, Discover, or account payments all through PayPal.

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How secure is this store?

This store uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).

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Do I need a PayPal account to purchase from this store?

No, you are not required to have a PayPal account to purchase from this store. Although if you already have a PayPal account you may use it.

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When can I expect my order?

Mitten Boards ship in 2 - 5 business days depending on availability. Transit times usually average 2 to 5 business days after the order is shipped. Transit times are provided by USPS, and may vary with package origin and destination, particularly during peak periods.

If you'd like your order rushed, please send an email to make arrangements.

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Do you accept returns?

Negative. All work is custom made upon ordering. Send a detailed email with any problems or concerns and everything will be promptly worked out. Promise.